Working with CARU to protect users on Discord

Protecting the privacy and safety of our users is of utmost importance to Discord.

Discord is a communications service for teens and adults who are looking to talk with their communities and friends online. We do not allow those under the age of 13 on our service, and we encourage our users to report accounts that may belong to underage individuals.

We’re pleased to share that the Better Business Bureau’s Children’s Advertising Review Unit (“CARU”) issued a report endorsing our practices relating to children’s privacy. CARU regularly monitors websites and online services for compliance with laws and best practices relating to children’s privacy and engaged with Discord as part of its routine monitoring work.

CARU finished its review of Discord in October 2020 and issued the following statement in connection with the release of its report:

“[T]he outcome we hope for is proactive corporate accountability on children’s privacy, and that is exactly what Discord delivered.”

— Dona Fraser, Senior Vice President Privacy Initiatives, and Director of the Children’s Advertising Review Unit (CARU).

Discord appreciates CARU's thorough evaluation of our service and our practices. We look forward to continuing our work to improve online privacy and safety.